Binaal Billa provides free, culturally safe, and trauma informed legal and support services to Aboriginal and Torres Strait Islander people who are victims and survivors of family and domestic violence and/or sexual assault. Our services are holistic, meaning we support both your legal needs and overall wellbeing through a coordinated team approach.

Community Support Services

Our Community Support Workers provide personalised, trauma informed case management to help you stay safe and supported. This includes:

• Individualised case management and ongoing support

• Court preparation and support

• Assistance with Victim Services compensation claims

• Referrals to counselling, housing, health, and other services

• Advocacy with police, courts, and other agencies

• Crisis support and safety planning

• Access to early intervention and prevention programs

• Ongoing coordination of services and follow up support

We can also provide practical supports such as emergency “escape bags” and safe phones where available.

Legal Services

Our legal team provides free, confidential, and trauma informed legal assistance, including:

• Legal advice and representation

• Apprehended Violence Order (AVO) assistance

• Family law and child protection advice

• Court support and advocacy

• Assistance with Victim Services compensation claims

• Referrals to other appropriate services

• Community legal education sessions

Working Together for You

Our legal and community support teams work closely together (with your consent) to ensure you receive holistic, wraparound support—helping you navigate legal issues while also supporting your safety, healing, and long term wellbeing.

Binaal Billa provides free legal and support services to people who meet the following eligibility criteria:

Who we support

Our services are available to:

• Aboriginal and Torres Strait Islander people who are victims-survivor’s survivors of family, domestic violence and/or sexual assault

• Non‑Indigenous parents or carers where their children are Aboriginal and/or Torres Strait Islander

Supporting families

We recognise the importance of supporting Aboriginal and Torres Strait Islander children and their families. Where a victim or survivor’s children identify as Aboriginal and/or Torres Strait Islander, support may be provided to the parent or caregiver to ensure the safety, wellbeing, and best outcomes for the children.

What matters most

We prioritise supporting individuals who may be experiencing:

• Immediate or ongoing safety concerns

• Legal issues relating to family violence (such as AVOs, family law, or child protection)

• The need for trauma‑informed, culturally safe support

• Barriers accessing legal or support services

Where we operate

We provide outreach and services across a number of communities, including Forbes, Parkes, Condobolin, Cowra, Lake Cargelligo, Murrin Bridge, Young, Grenfell, West Wyalong, Peak Hill, Trundle, Tottenham and Tullamore.

Working with you

Eligibility will be discussed with you in a respectful and confidential way. If we’re unable to assist directly, we will still help connect you with the right service or support for your situation.

Getting support from Binaal Billa is simple, safe, and confidential. We’re here to make the process as easy and comfortable as possible.

Reach out to us

You can contact us in a way that feels right for you:

• Call our office (02) 6850 1234

• Send us an email admin@binaalbilla.com.au

• Complete our online referral form

• Be referred by another service

If you’re unsure, just reach out — our friendly team will guide you through the next steps.

Have a yarn with our team

When you first connect with us, we’ll take the time to listen and understand your situation. This is an opportunity for you to share what’s going on and what kind of support you might need — at your own pace.

We’ll work out a plan together

Based on your needs, we’ll connect you with the right supports, which may include a lawyer, a Community Support Worker, or both. Together, we’ll develop a plan that focuses on your safety, legal needs, and overall wellbeing.

Ongoing support and guidance

Once you’re connected, our team will continue to support you throughout your journey — whether that’s attending court, accessing services, or working toward longer‑term goals. We’ll stay in touch and adjust support as your needs change.

Your safety and confidentiality comes first

Everything you share with us is treated with respect, privacy, and confidentiality. Support is always provided in a culturally safe and trauma‑informed way.

You don’t have to go through this alone — reaching out is the first step, and we’ll walk alongside you from there.

At Binaal Billa, we do more than provide services — we walk alongside our clients every step of the way. Our approach is grounded in culture, respect, and a deep understanding of trauma, ensuring every person feels safe, heard, and supported.

Culturally Safe and Community‑Led

We are dedicated to supporting Aboriginal and Torres Strait Islander people in a way that respects culture, community, and connection. Our services are designed to be culturally safe, inclusive, and accessible.

Holistic, Wraparound Support

Unlike many services, we don’t just focus on one issue. We provide holistic case management, addressing legal needs alongside safety, housing, wellbeing, and long‑term support.

Integrated Legal and Support Teams

Our Community Support Workers and legal team work closely together to provide coordinated, seamless support, ensuring you receive both practical assistance and strong legal representation in one place.

Trauma‑Informed Approach

Everything we do is guided by a trauma‑informed framework, recognising the impact of family violence and prioritising safety, choice, and empowerment at every stage.

Free and Accessible Services

We provide free legal advice, representation, and support services, removing barriers and ensuring people can get help when they need it most.

Strong Advocacy and Practical Support

We advocate for our clients with courts, police, and other services, while also providing practical support such as safety planning, referrals, and assistance with Victim Services claims.

Focused on Long‑Term Outcomes

We don’t just respond to crisis — we support clients on their journey toward safety, healing, and independence through early intervention, prevention programs, and ongoing support.

At Binaal Billa, our difference is our commitment to walking alongside our clients with respect, cultural understanding, and genuine care — delivering support that is not only professional, but empowering.

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Binaal Billa provides free services to eligible clients.

‍ We are a not‑for‑profit Family Violence Prevention Legal Service, meaning there are no costs for legal advice, representation, or community support services for Aboriginal and Torres Strait Islander victims and survivors of family and domestic violence and/or sexual assault.

‍ ‍What’s included at no cost?

‍ Our free services include:

• Legal advice and representation

• Court support and advocacy

• Assistance with AVOs, family law, and child protection matters

• Support with Victim Services compensation claims

• Access to Community Support Workers and case management

• Referrals to counselling, housing, and other support services

• Ongoing support and follow‑up

‍ Why it’s free

‍ Our service is funded to ensure that people experiencing family and domestic violence can access safe, culturally appropriate legal and support services without financial barriers.

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At Binaal Billa, working with us means being supported in a way that is respectful, culturally safe, and centred around your needs. From the first contact, our focus is on making you feel comfortable, heard, and understood.

We meet you where you’re at

We understand that everyone’s situation is different. We take the time to listen, understand your story, and work with you at your pace — without pressure or judgement.

You are not alone

Our team walks alongside you throughout your journey. Whether you need legal help, emotional support, or practical assistance, we stay connected and provide ongoing support every step of the way.

Care that is culturally safe and trauma‑informed

We recognise the impacts of family and domestic violence and ensure all support is delivered in a way that prioritises your safety, dignity, and healing. You will be treated with respect, empathy, and understanding at all times.

One team supporting all your needs

You’ll have access to both our legal team and Community Support Workers, who work together to provide seamless, wraparound support. This means you don’t have to navigate systems on your own — we help coordinate everything for you.

Clear, practical support

We explain things in a clear and simple way so you understand your options. We focus on practical solutions — whether that’s helping you stay safe, navigate court, access services, or resolve legal issues.

Your choices matter

We respect your right to make your own decisions. Our role is to support, guide, and advocate for you — always with your consent and involvement.

Ongoing support and follow‑up

Our support doesn’t stop after one appointment. We continue to check in, provide follow‑up, and help connect you with the services you need for long‑term safety and wellbeing.

Working with Binaal Billa means having a team by your side who truly cares — supporting you with respect, strength, and commitment toward safer, stronger outcomes.

At Binaal Billa, we are committed to providing services that are fair, impartial, and in the best interests of every client. A conflict of interest may arise where two or more clients are involved in the same matter, or where the interests of one client may conflict, or appear to conflict, with the interests of another.

In this context, a conflict of interest includes situations where:

• Both parties involved in a dispute, decision, or related matter are current or former clients

• Providing services to one client could impact the neutrality, confidentiality, or professional judgment owed to another client

• There is a risk that information obtained from one client could advantage or disadvantage another

Where a conflict of interest involving multiple clients is identified, Binaal Billa will:

• Assess whether the matter can be managed safely, ethically, and without compromising either party

• Maintain strict confidentiality and impartiality at all times

• Where the conflict cannot be appropriately managed, one or both parties will be referred to an independent external provider to ensure all clients receive unbiased, fair, and high-quality support.

  
  This approach ensures that all clients are treated equitably and that professional and ethical standards are consistently upheld.